Senior Sales Executive - Premium Hospitality & Stadium Events

Job Description

Job description

Who We Are

Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.

We offer world-class facilities: In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change — creating 4,000 jobs and injecting £300 million into the local economy every year.

We’re at our brightest when we’re all together. Our Club, our teams, our community. 

There is only one Hotspur. Tottenham Hotspur.

The Role

We’re currently recruiting a Senior Sales Executive within our Premium Sales Team to help us take things to the next level.

About You

  • Once sales training is complete, be well versed in all persuasive selling competencies
  • Contribute towards maintaining seasonal sell-out across all seasonal membership tiers
  • Take accountability of your own development, regularly reviewing and implementing sales training to improve conversion rate
  • Identify upsell opportunities within our current seasonal premium memberships
  • With a venue cross-selling mentality, assess the scope of an inbound opportunity through effective pre-call preparation and consultative questioning
  • Proactively in building relationships with C-suite decision makers within large organisations and SMEs to maintain a strong waiting list of prospects for all membership tiers
  • Deliver on seasonal and matchday sales targets
  • Deliver on sales targets for non-football stadium events
  • Secure and manage delivery of targeted sales initiatives to grow audience and maximise sales for all non-football stadium events
  • Represent the Club positively on match days and at networking events, exhibitions, and conferences, with a view to maximising sales
  • Identify, proactively instigate, and conduct client meetings/interactions via research and telesales
  • Negotiate closure of all sales and manage handover to Premium Experience Team to ensure efficient client onboarding.
  • Deliver timely sales reports to line manager.
  • Track weekly performance against agreed targets and manage sales pipeline.

What you will bring

  • Passionate about being perceived as an industry expert
  • Ability to adapt ways of working to drive the needs of the business
  • Maintain a positive approach to daily work to set an example for the rest of the team
  • Mature and professional approach to daily work
  • Strong leadership qualities
  • Thinks ahead, generates ideas
  • Values & respects others, builds relationships, collaborates
  • Gets things done, delivers to high standards, takes responsibility
  • Excellent communicator with strong inter-personal and networking skills
  • Gifted negotiator and influencer
  • Creative, energetic and target driven
  • Thrives under pressure
  • Can work under own initiative but is a supportive team member
  • Strong personal work ethic
  • Ability to self-generate a pipeline of new B2B opportunities
  • Strong presentation and sales proposal writing skills
  • Confident candidate with strong communication skills
  • Efficient on XR and Salesforce preferable
  • Strong Microsoft Office experience

The Tottenham Hotspur Way

Is to push harder, rise higher and forge greater. We involve, inspire and elevate one another to be our best selves, to produce exceptional on and off the pitch. Every day brings us opportunities to improve and make the impossible, possible.

Our values that bind us

DREAM THE IMPOSSIBLE – Impossible made possible when we think outside the box

DARE TO CHANGE THE GAME – Relentlessly strive for glory and leave our mark on the world

DO IT OUR WAY – Win the right way, never at all costs. 

Our Responsibility to you

Safeguarding is fundamental to the success in all that we do. Successful candidates are to be reminded they would be subject to various background, DBS, and reference checks for this role.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.