Job Description
Be part of our journey...
Location: St. Mary’s Stadium
Hours: Part Time (22.5 hours)
Contract Type: Permanent
Criminal Record Check: Standard
What is the role?
We are looking for a skilled Steward Trainer and Event Support Officer to assist the Head of Event Safety and Security and the Operations Co-Ordinator to train stewards on the NVQ 2 Spectator Safety Qualification and assist in the delivery of a first class matchday.
What will you be doing?
Your primary focus will be to train and develop stewards and other matchday staff to ensure they are prepared and supported to deliver the best possible service for matchday visitors. You will take a hands-on approach to steward learning, delivering Basic Life Support (First Aid) training and a comprehensive induction for new starters.
You will also assist in reviewing the submission of workbooks from Level 2 and Level 3 Spectator Safety learners and the monitoring of steward learning and development.
Using the club's operational platforms, including Raven, Accreditation, and Workday, you will be able to support new starters in settling into their roles and ensure they have a good understanding of how to use the systems effectively.
You will work matchdays and events as required, providing on-site support during events and ensuring all operational aspects are managed effectively with any issues addressed promptly and appropriately.
Is this you?
The ideal candidate will be friendly and outgoing with strong organisational skills and the ability to communicate effectively with people from a variety of backgrounds.
Key Skills:
- Level 3 Certificate in Assessing Vocational Achievement (CAVA)
- Level 3 Award in Education in Training (AET ) or Qualified Teacher Status (QTS)
- Organisational & Planning Skills – ability to coordinate staffing, schedules, and resources across multiple providers and platforms.
- Operational Systems Competence – working knowledge of platforms such as Raven, Accreditation systems, and Workday (or similar).
How this benefits you…
If you are successful, you can look forward to a healthy benefits package.
- Access to 1 free match ticket for every home league game
- Access to our staff Health & Wellbeing initiatives (Mental & Physical Health).
- Discounted Southampton Football Club merchandise.
- Generous holiday allowance plus your birthday off each year.
- Contributory Pension Scheme.
- Worldwide Travel Insurance for you and your family.
- Learning & Development opportunities - supporting you to develop your potential and achieve in your career.
- Free onsite parking.
- Cycle to Work Scheme.
- Collaborative & inclusive working culture.
How can I apply?
Click on the apply button, enter your details and answer a quick pre-screening questionnaire, then attach your CV.
The closing date for applications is 11 November 2025.
*We reserve the right to close this vacancy early, if a high volume of applicants are received.*
Southampton Football Club is part of St. Mary’s Football Group, which also includes the affiliated registered charity – the Saints Foundation.
We as a Group compete as a Premier League club at the highest level of professional football with a culture which promotes respect, unity, aspiration, innovation and discipline – this is The Southampton Way.
We look for people with integrity, compassion and support for those around them; people who take pride in what they do with an honest approach, who embrace a challenge while also being accountable for their decisions; people who have the energy and passion to bring an innovative approach to their role and strive to be different from the rest; people with the aspiration to lead the way and become an example to others.
Within the walls of St. Mary’s Stadium, Staplewood Campus, the Bath Academy and our other sites and development centers across the South of England, you’ll be given the platform to work in a vibrant, intelligent and challenging environment with the potential to develop and become the best at what you do.
We don’t stand still, we are constantly moving forward.