Job Title: Revenue Controller

Department: Finance

Direct Reports: Revenue Team
Location: Stamford Bridge
Contract: 35 Hours a week - Permanent

Closing date: 17th November

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

Role Overview:

We are seeking a highly motivated and detail-oriented Revenue Controller to join the Finance team at Chelsea Football Club. This pivotal role will lead the Revenue Team and be responsible for the accurate recording, reconciliation, and reporting of all revenue streams across the club. The successful candidate will play a key role in ensuring robust financial control, with a particular focus on ticketing revenue.

You’ll be: (Responsibilities)

• Revenue Oversight & Control
• • Owning the end-to-end revenue recognition process across all income streams.
  • Ensuring timely and accurate posting of revenue journals.
  • Maintaining strong internal controls and compliance with accounting standards.
• Revenue Streams Covered:
• • Ticketing (matchday and non-matchday) – experience with ticketing systems is highly desirable.
  • Memberships
  • Programmes
  • Meetings & Events
  • Megastore / Merchandising
  • Stadium Tours & Museum
  • Football Development & Soccer Schools
  • Car Parks
  • Property rental
  • Special events
• Balance Sheet & Reconciliations
• • Owning all balance sheet reconciliations related to revenue streams.
  • Ensuring reconciliations are completed accurately and on time, with appropriate supporting documentation.
• Handling of reconciliation of refund requests
• • Through the clubs ticketing ‘exchange’ system
  • Ad-hoc customer refunds (ticketing, hospitality, car parks and other on-match day event) 
  • Away game payments
  • Donation payments to Foundation
• Team Leadership
• • Managing and developing a team, fostering a culture of accountability and continuous improvement.
  • Overseeing daily operations of the Revenue Team, ensuring high performance and accuracy.
• Stakeholder Engagement
• • Collaborating with Commercial, Hosptality, Ticketing, Retail, and Events teams to ensure accurate revenue capture.
  • Acting as a key point of contact for internal and external auditors on revenue-related matters.

You’ll have: (Experience & Qualifications)

Essential:

• Qualified accountant (ACA, ACCA, CIMA or equivalent).
• Strong experience in revenue accounting and financial control.
• Experience handling and reconciling high volumes of cashless transactions.
• Proven ability to manage and develop a small team.
• Excellent Excel and financial systems skills.
• Strong attention to detail and analytical mindset.

Desirable:

• Experience working in a sports, entertainment, or events environment.
• Familiarity with ticketing & hospitality systems (e.g., Ticketmaster, AXS, SeatGeek, Triple Jump Technologies).
• Familiarity with EPOS & Softwares (e.g., Sport Fusion (Tours & Museum/Soccer School), Medoc (Megastore), Stadion/Retool (App order F&B/Merchandise))
• Familiarity with Payment Providers/Gateways and Payment channels: (e.g., Adyen, Stripe, Fiserv-Clover, NMI, Prommt, Chargebee)
• Experience with Finance & ERP systems (e.g., Oracle, WorkDay, Business Central, Microsoft Dynamics).

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion: 

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.   

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.