Back

Receptionist - Zurich

Full time Administration Hospitality

Job Description

THE POSITION

These are your key tasks:
  • Greet and assist visitors, clients, and staff in a courteous and professional manner in all FIFA buildings in Zurich (Sonnenberg, Home of FIFA).
  • Answer, screen, and forward incoming phone calls.
  • Maintain the reception area and meeting rooms to ensure cleanliness and readiness.
  • Schedule appointments and manage meeting room bookings.
  • Provide administrative support such as data entry, filing, and document preparation.
  • Coordinate with internal departments to support daily operations. 
  • Smooth running of smaller events within the FIFA premises.
  • Participation in regular team meetings.
  • Induction of new employees in accordance with induction standards.
  • Store management: sales, stock management/inventory. 

YOUR PROFILE

We work hard at FIFA.
We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:
  • 3-5 years of proven work experience as a receptionist, front office representative, or similar role.
  • Experience in the Sports and/ or international industry is an advantage.
  • Fluent in English, German and French, Spanish of advantage.
  • Familiarity with visitor management systems.
  • Enthusiasm for new technologies, including AI-supported translation and communication drafting.
  • Client oriented, efficient and effective.
  • Team player.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Professional attitude and appearance.
  • Proficiency in Microsoft Office Suite (Word, Power Point, Outlook).
  • Driver license of advantage.
  • Willing to work in shifts until 8:00 PM and, occasionally, until 10:00 PM.
  • Willingness to wear corporate uniform provided by FIFA. 

PERKS & BENEFITS

The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.

Alongside that privilege, we also offer some extra perks and benefits:
  • Health and fitness: Regular football sessions for all abilities, plus on-site gym.
  • Home office: Up to two days of home office per week if work permits and home office allowance for all.
  • Language courses: Offered to all staff to aid personal and professional growth.
  • Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
  • Pension: Flexible pension benefits with generous employer contributions.
  • Relocation assistance: A dedicated team will be on hand to support your relocation.
  • Sustainability: We support all employees using public transport.
  • Vacation: Maintain a healthy work/life balance with a generous vacation allowance.
  • Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.

About FIFA

We are FIFA, the global governing body for football.

Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Qatar in 2022 attracted more than 5 billion viewers and the last FIFA Women's World Cup in Australia and New Zealand in 2023 was the greatest-ever FIFA Women's World Cup that inspired millions of girls and women around the globe. The opportunities for growth are exciting.

We are a modern organisation with over 800 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have offices in Miami and Paris, plus eleven regional offices from New Zealand to India, South Africa, Panama and Paraguay.
FIFA
About FIFA

Founded in 1904, the Fédération Internationale de Football Association (FIFA) is the umbrella organisation of its members, currently 211 national football associations. Its main objectives, enshrined in its statutes, are to develop football around the world, to stage international competitions and to protect the integrity of football (against match manipulation, doping etc.).

 

FIFA is a truly diverse, modern and multicultural organisation and its primary purpose is to promote football. Over 800 people from 50 nations – 40 per cent of which are women, including the Secretary General – covering a wide variety of professional profiles, work to fulfil that purpose. FIFA’s headquarters are based in Zurich, Switzerland. We have other offices in Zurich, as well as temporary offices around the world.

We are 'living football' – we are committed to the game, to the people, to the planet and to the future. It is what we do. It is why we are here.

Our culture is shaped by fair play, team spirit, diversity, sustainability, transparency and innovation. We live by these values. Regardless of race, religion, national origin, colour, age, disability, marital status, sexual orientation or citizenship – we support diversity; indeed, we consider it to be key to our success.

We are looking for talented and motivated team members who would embrace these values every day, with purpose, passion and pride, in order to make a positive impact on the world of football and beyond.

We offer a unique and exciting work environment with great opportunities for your personal and professional development.

 

Location

Apply Now