Key Responsibilities:
Colleague Onboarding
· Assisting in the administration of HR-related documentation, such as contracts of employment
· Carrying out colleague pre-employment due diligence checks including DBS, Credit Check and references where applicable
· Drafting and sending out of offer and new starter paperwork.
· Administrative duties to support Colleague Induction
Training
· Administration of learning and development activities, including co-ordination of the Online Learning Portal, ensuring colleagues are allocated learning activity relevant to their role.
· Produce reports to validate completion levels, and where required notify managers.
· Liaise with the Training Provider as and when required.
General HR Management
· Management of the HR inbox
· Assisting in the administration of HR-related documentation, such as contracts of employment
· Maintain and administer colleague records including new starters, changes, attendance, correspondence and updates on the HR information system.
· Administration of the leaver process ensuring a smooth leavers experience with high standards of service.
· Ensure that all HR records are maintained within GDPR guidelines.
· Support the processing of monthly payroll, extracting information as required.
· Updating the HR Intranet page as required, including the organisation chart.
· Coordinate the update and maintenance of the Staff Handbook and HR Policies
· Assistance in administering the benefits programme, including Pensions, Cycle-to-Work, Holiday purchase, Eyecare, Car scheme etc if applicable
· Building effective working relationships with internal teams as the first port of contact for HR queries.
· Support for the set up and running of company events, including quarterly staff events, staff teambuilding etc
· Organising cards and cakes for birthdays, special celebrations etc for the staff
· General support to the HR Management team, working on specific projects and initiatives as required and providing HR support for the Head of Operations, CEO and also to the Executive Team as required.
· Working as part of a small team, the HR Administrator will be involved in many aspects of HR and wider company work, some of which may not be listed in detail within this job description.
· To perform any reasonable task as requested by the Head of Operations, CEO or members of the Executive Team.
Requirements:
Essential
· At least 2 years’ experience of working in administration role or similar
· Exceptional organisational skills
· Proven track record of strong administration skills, prioritising a demanding workload, and working effectively to deadlines.
· Ability to work accurately, with excellent attention to detail
· Competent IT user, including Microsoft Office to intermediate level (Word, Excel, Outlook and Teams)
· Excellent interpersonal and customer-facing skills
· Strong communication skills, both written and verbal
· The flexibility and willingness to learn
· Team player
· Tact and diplomacy and the essential requirement to work confidentially
· Ability to use initiative to find solutions to problems.
Desirable
· Previous experience working within an HR function
· Previous experience of using an HR Information System and related employee platforms.
· Previous experience of working within Financial Services or a strong capability to deliver great customer service.
· HR Qualification
Torquay United Football Club is a professional association football club based in Torquay, Devon, England. The team currently compete in the National League South, the sixth level of the English football league system. They have played their home matches at Plainmoor since 1921 and are nicknamed "The Gulls". The club's primary colours are yellow and blue.