Duty Manager - Stoke-on-Trent, Staffordshire,

Be the Heart of the Action. Lead the Shift. Deliver the Game

Do you thrive in a fast- paced environment where no two days are the same? At Powerleague, we’re looking for a part time Duty Manager to support the day- to- day operations of one of our leading 5- a- side football venues. If you’re passionate about sport, leadership and delivering brilliant customer service- this is your chance to step up and make your mark.

👟 About Powerleague

Powerleague is the UK’s original and largest provider of small- sided football. Our state of the art pitches and venues are a community hub, a place where people come together to play, connect and grow. With over 40 centres across the UK, we’re on a mission to bring small sided football and padel to everyone and you could be a key player in our journey. You’ll be the heart and soul of your club — leading a talented team, delighting customers, smashing targets, and driving the vibe that makes Powerleague special.

⚽ What We Can Offer You?

• A competitive salary with performance- based bonus opportunities
• Staff discounts off pitches and functions
• Access to our online benefits program with discounts at various locations
• Employee Assistance Program
• Career development through tailored training and progressions pathways
• Be a part of a team who live and breathe sport and the community spirit.

🚀 What You'll Be Doing:

• Lead shifts to ensure smooth, safe and efficient daily club operations
• Deliver exceptional customer service to players, teams and event guests
• Manage bookings, leagues and match night activities
• Supervise and motivate the team members on shift
• Handle health and safety, compliance, and facility standards
• Support promotional activities and community outreach

🧠 What You Bring to the Squad:

• Previous experience in retail, hospitality, leisure or sports venues
• Confident communicator with a hands- on leadership style
• High energy and ability to remain calm under pressure
• Flexible availability, including early mornings, evenings, or weekends
• Strong organisational and problem- solving skills
• You’re customer-obsessed — you understand that every touchpoint matters.
• And let’s face it — you’ve got a passion for sport, community and energy that’s contagious.