Coordinator, Venue Access, Event Time Job Opening for CWC25
- FIFA
- All Locations
- 10 May, 2025
Job Description
FIFA Club World Cup 25 Overview
THE POSITION
Reporting to the Venue Access Manager, the Venue Access Coordinator will be a key member of the FIFA Club World Cup 25 Access Management (ACS) team and will work in close collaboration with the Safety & Security department, Accreditation department as well as all other Operational functional areas within the stadium.
The Venue Access Coordinator will support the Venue Access Manager in implementing and overseeing all access operations at the assigned venue. This includes managing the movement and circulation of accredited individuals, ensuring efficient and secure ingress throughout the venue.
The role involves assisting security personnel by providing essential information, training, and equipment related to access control. Additionally, the Venue Access Coordinator will ensure proper installation of access boards, manage electronic access control devices, and coordinate assigned volunteers. They will also serve as the main point of contact for all client inquiries and issues related to access management.
The main responsibilities and oversight of the Venue Access Coordinator for the FIFA Club World Cup 25™ include:
- Updating and maintaining the venue Access Boards, that provide clear and unambiguous information as to any access restrictions that exist.
- Deployment, recovery and accounting for electronic access devices (scanning equipment) deployed at the venue.
- Ensuring all Functional Areas (FAs) at the venue can locate their working areas and how to reach them, within the constraints of privilege zoning and restrictions.
- Understanding key client flows, vertical transportation and ingress points onto venue maps and communicating those flows and ingress points to all client groups via the provision of access tours. This includes all flows and planned routes for disabled people and people with limited mobility.
- Supporting the Access Management Venue Manager in tasks relating to access management in the set up and maintenance of the venue access plans.
- Deputizing for the Venue Access Manager as required.
- Managing the training, briefing and deployment of ACS Volunteers.
- Assist in validating the key wayfinding information on site and provide feedback as required.
- Facilitate additional and exceptional access requirements onsite and assist all client groups with any access related issues.
Atlanta (Mercedes-Benz Stadium)
Los Angeles (Rose Bowl Stadium)
Nashville (Geodis Park Stadium)
Orlando (Camping World Stadium) & (Inter&Co Stadium)
Philadelphia (Lincoln Financial Field)
Seattle (Lumen Field)
YOUR PROFILE
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Experience
- University degree in an appropriate subject or demonstrable training/vocational training
- Minimum experience of 1 years in the sport event industry, preferably within access management, accreditation, safety and security or venue management.
- Experience within football(soccer) is an asset.
- Wayfinding and route planning in a stadium environment.
- Event operations
- Volunteer management
- Access control systems are an added advantage
- Fluent in English. Spanish and/or French proficiency is a plus
- Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
- Knowledge of access control systems is an advantage.
About FWC2026
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
Founded in 1904, the Fédération Internationale de Football Association (FIFA) is the umbrella organisation of its members, currently 211 national football associations. Its main objectives, enshrined in its statutes, are to develop football around the world, to stage international competitions and to protect the integrity of football (against match manipulation, doping etc.).
FIFA is a truly diverse, modern and multicultural organisation and its primary purpose is to promote football. Over 800 people from 50 nations – 40 per cent of which are women, including the Secretary General – covering a wide variety of professional profiles, work to fulfil that purpose. FIFA’s headquarters are based in Zurich, Switzerland. We have other offices in Zurich, as well as temporary offices around the world.
We are 'living football' – we are committed to the game, to the people, to the planet and to the future. It is what we do. It is why we are here.
Our culture is shaped by fair play, team spirit, diversity, sustainability, transparency and innovation. We live by these values. Regardless of race, religion, national origin, colour, age, disability, marital status, sexual orientation or citizenship – we support diversity; indeed, we consider it to be key to our success.
We are looking for talented and motivated team members who would embrace these values every day, with purpose, passion and pride, in order to make a positive impact on the world of football and beyond.
We offer a unique and exciting work environment with great opportunities for your personal and professional development.
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