Deputy Manager, Logistics Program Management, Specialist FIFA World Cup 2026

Reporting organizationally to the Senior Manager, Central Logistics and Manager, Logistics Contract Management the Deputy Manager, Logistics Program Management, Specialist will be a key member of the FIFA26 Logistics team, and work in close collaboration with FIFA Zurich and other key individuals responsible for delivering the Central Logistics operations across Canada, Mexico and the USA.

This role will be responsible for supporting the central logistical operations during the planning and delivery phases to provide a seamless logistics operation throughout the FIFA Club World Cup 2025 & FIFA World Cup 2026. Further, this role will support throughout the planning and delivery stages coordinating logistics activities across the end-to-end supply chain including customs, warehouse, distribution, materials and venue.

The primary responsibilities of the Deputy Manager, Logistics Program Management Specialist for the FIFA Club World Cup 2025 and FIFA World Cup 2026 are to: 

• Assist the Manager, Logistics Contract Management in overseeing the implementation of the logistics program, ensuring all logistics activities are executed according to plan.
• Help ensure all logistics components are integrated across the various workstreams, venues, and service providers.
• Help manage logistics resources, including personnel, equipment, and materials, to ensure efficient delivery of logistics services.
• Monitor project timelines and milestones to ensure logistics activities are completed on time and within budget.
• Support the identification and resolution of potential delays or resource shortages, ensuring that logistics operations run smoothly throughout the event.
• Proactively identify potential risks or challenges in logistics operations and work with the Manager to develop solutions and contingency plans.
• Support real-time adjustments to logistics operations as needed to address unexpected delays, changes in event schedules, or last-minute requests.
• Work with cross-functional teams to ensure that any operational issues are swiftly identified and resolved to minimize disruptions.
• Support the collection, analysis, and reporting of logistics data to provide insights on performance, cost-efficiency, and operational improvements.
• Help prepare regular status reports on logistics programme progress, milestones, and challenges for senior management.
• Support Central Logistics operations for the FIFA Club World Cup 2025 & FIFA World Cup 2026., including program management, development, implementation and support of Logistics Coordination Centre (LCC)
• Support with contract management of the Official Logistics Service Provider (LSP) and other Logistics equipment suppliers to ensure adherence to contractual KPIs and service levels
• Support on the overall planning, implementation, operational process across Central Logistics and LCC operations to achieve a seamless supply chain
• Assist in analyzing supply chain data to identify trends, gaps, and opportunities for optimization, providing actionable insights to the Logistics team
• Generate regular and ad hoc reports on Logistics planning progress, budgets, and logistics to support management decisions, including daily/weekly logistics situational reporting
• Support with implementation of technological solutions and digital platforms to streamline logistical processes, enhance tracking, and improve real-time communication
• Help create and maintain user guides, step-by-step instructions, and training materials for the Logistics team
• Produce and contribute to the development of presentations and visual aids for stakeholder communication on Logistics planning processes and updates.
• Assist with monitoring and managing the Central Logistics budget
• During key event periods, redeploy into the Logistics Coordination Center (LCC) to monitor and ensure the real-time execution of logistics operations. Document best practices and procedures to ensure clear tracking and transfer of knowledge
• Participate in outreach programs, as required, intended to educate stakeholders on tournament time operations   
• Support on-ground logistics operations if required, possibly travelling to other locations

Education & Qualifications
Education in Logistics, Supply Chain, Data Analysis, Data Management, etc…

Work Experience
• Minimum of 1-2 years of overall work experience.
• Experience in Events or Supply Chain is a plus.
• Strong customer service focus.
• Excellent analytical skills and ability to make decisions independently and within a team environment.
• Extremely high attention to detail.
• Team player, comfortable in upward/downward communication and wanting to go the extra mile.
• Willing to work to complex, tight, immovable timelines while maintaining a positive attitude, exhibiting patience, persistence, and experience working in a multi-cultural, multi-national environment.

Languages
• Fluent in English (Spanish is a plus)

Technology
• Proficient in MS Office (Outlook, Excel, Word, PowerPoint, Visio & Project), planning software, and online collaboration tools.
• Familiar with Microsoft PowerBi: able to obtain data and create dashboards.
• Able to learn new software tools and train others.