Manager, Technology, FWC26
- FIFA
- Miami, FL, USA
- 18 May, 2025
Full time
Leadership & Management
Technology
Job Description
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
Reporting organisationally to the Senior Manager, Transport Integration, the Manager, Technology will be a key member of the FIFA26 Event Transportation team, and work in close collaboration with the Operational Services team and other key individuals responsible for contributing to the planning, integration, coordination and implementation of all technology systems that will be used to deliver transport and Arrival & Departure operations during the tournament.
Reporting organisationally to the Senior Manager, Transport Integration, the Manager, Technology will be a key member of the FIFA26 Event Transportation team, and work in close collaboration with the Operational Services team and other key individuals responsible for contributing to the planning, integration, coordination and implementation of all technology systems that will be used to deliver transport and Arrival & Departure operations during the tournament.
THE POSITION
Responsibilities and oversights of the Supervisor, Technology for the FIFA World Cup 26™ include but are not limited to:
- TMM (Transport Management Module), the vehicle and driver fleet management system; PowerBi-, the data analytic and capturing system used to manage arrivals and departures.
- Lead planner responsible for the set-up of all transport systems used in the Transport Operations Centre (TROC), ensuring compatibility within the wider Event Services Operations Centre.
- Responsible to ensure that TROC system deliver the required reporting data on transport operations and services. integration with Host Country (HC) Transport Operations Centre information systems and, HC Transport Operations centres.
- Ensure the successful integration of any transport supplier’s systems with FWC26/FIFA systems and, seamless delivery of all operations and services, proactive to resolve any technical issues in advance of operations.
- Lead all monitoring and reporting of transport services, measuring supply against demand and key performance indicators (KPIs).
- Put in place a comprehensive testing and readiness schedule for Transport technology systems and plan to ensure preparedness for the tournament.
- General technology support within the transport team for all matters relating to transport systems use and delivery.
- Integrates with all functions within Event Transport. Support the delivery of transport operations for all test events before the FIFA World Cup 26™.
- Review and prepare correspondence, reports, studies, briefings, and presentations regarding spectator flow and public transport planning.
- Conduct site visits across venues, sites, and facilities to observe, document, and assess transport-related features and operations.
Perform any other duties as required.
YOUR PROFILE
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Work Experience
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Work Experience
- Bachelor’s Degree in Technology or a combination of education and experience relating to position;
- Master’s Degree is an advantage.
- Experience Minimum 3-5 years’ technology work experience; ideally within football or sport events;
- Transport operations experience within at least one international mega event, ideally more than one world class sport event (e.g. World Cup and / or Olympic Games, Regional Football Tournaments, etc.);
- Experience working in multi-functional event organisations and in dynamic and fast paced environments;
- Experience of leading a team and proven project delivery experience;
- Experience working with public and private sector partners in a collaborative environment and ability to build strong partnerships.
Skills
- Excellent knowledge of technology software systems and applications;
- Good knowledge of administration and project management principles;
- Strong stakeholder management experience;
- Ability to prioritise client’s needs, authority requirements, and FIFA/FWC26 regulations;
- Strong facilitation and interpersonal skills;
- Must be organized and detail oriented;
- Advanced communication and presentation skills;
- Ability to work both independently and within a team;
- Ability to motivate others toward a common goal;
- Ability to understand the big picture and adapt accordingly;
- Exceptional planning, organisational and administrative skills;
- Ability to work and communicate in a corporate and project focused organisation;
- Flexibility when faced with ambiguity or constant change;
- Displays highest levels of integrity and commitment;
- Positive attitude, patience and persistence;
- Inter-cultural competence and sensitivity;
- Must be fluent in the English language.
- Spanish is an advantage.
- IT skills – advanced use of MS Office (especially MS Excel, PowerPoint, Word, Visio, Project),
- GIS mapping experience a plus
About FWC2026
The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
About FIFA
Founded in 1904, the Fédération Internationale de Football Association (FIFA) is the umbrella organisation of its members, currently 211 national football associations. Its main objectives, enshrined in its statutes, are to develop football around the world, to stage international competitions and to protect the integrity of football (against match manipulation, doping etc.).
FIFA is a truly diverse, modern and multicultural organisation and its primary purpose is to promote football. Over 800 people from 50 nations – 40 per cent of which are women, including the Secretary General – covering a wide variety of professional profiles, work to fulfil that purpose. FIFA’s headquarters are based in Zurich, Switzerland. We have other offices in Zurich, as well as temporary offices around the world.
We are 'living football' – we are committed to the game, to the people, to the planet and to the future. It is what we do. It is why we are here.
Our culture is shaped by fair play, team spirit, diversity, sustainability, transparency and innovation. We live by these values. Regardless of race, religion, national origin, colour, age, disability, marital status, sexual orientation or citizenship – we support diversity; indeed, we consider it to be key to our success.
We are looking for talented and motivated team members who would embrace these values every day, with purpose, passion and pride, in order to make a positive impact on the world of football and beyond.
We offer a unique and exciting work environment with great opportunities for your personal and professional development.
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