• Provide leadership, direction and support to the stadium departments of the Scottish FA including Event Operations, Ticketing and Membership Operations, Pitch Maintenance, Safety, Security, Stadium Infrastructure and Facilities Management, ensuring a unified culture where people can succeed.
• Lead the planning and organisation (including stakeholder compliance) of all assigned matches and events within the stadium including domestic and international matches, tournaments, concerts and other events as required.
• Collaborate with the catering and hospitality contractor (Sodexo) and be the conduit to effective collaboration throughout the business to optimise profits for both parties
• Collaborate with colleagues to maximise the periods available for stadium events and improve the commercial return of the stadium
• Support the Head of Special Projects and UEFA to be stadium-ready for EURO 2028, support bids for future major events and ensure successful operational delivery.
• Continually review stadium operational activities and collaborate with internal and external stakeholders to improve the efficiency and effectiveness of Scottish FA delivery, and the quality of fans/guests experiences
• Work with experts to review, develop and recommend stadium capital expenditure plans, giving consideration to environmental improvements, and deliver approved projects on time and on budget.
• Lead and deliver against the stadium’s social and environmental sustainability plan
• Maintain the stadium risk register and ensure that risk assessments are conducted where required and scrutinise and collate risk assessments in respect of all works carried out by external contractors.
• Ensure for all events that the Stadium is operational and in compliance with all requirements of the Safety Certificate, insurer demands, licencing and any other relevant legal/compliance requirements
• Support the events team in delivering matches for international teams in Scotland and at alternative venues
• Liaise with the stadium tenants (SPFL, SPFL Trust, Affiliated National Associations, Hampden Sports Clinic and Museum Trust) on operational matters: stadium protocols, tenancy agreement, access, matches and events, contractor/maintenance issues.
• Set and maintain the stadium operations budget, making sure cost controls are implemented as needed to achieve positive financial results
• Carry out any other reasonable duties as requested from time to time