Leicester City Football Club

  • Leicester, UK
26 Jan, 2022
Full time
Leicester City Football Club Leicester, UK
The role of the Digital Systems Manager is to ensure the Club remains at the forefront of technical advances in ticket sales, both back office and online, including the customer journey. The role requires all event setup, across operations and commercial areas, and assist the Ticketing Manager in ensuring all colleagues are fully trained as and when required. Who we’re looking for  The ideal candidate will have significant experience of working with cutting-edge technology in relation to sales of operational and commercial products within a club, with a passion for delivering a first-class customer experience through the Club’s digital systems, and a focus on the continuous improvement of said systems. The right person for this role will have a proven track record in ticket-related services, with at least three years’ experience working in a dynamic sales environment, and a demonstrable record of achieving targets. Our ticketing team is a close...
22 Jan, 2022
Full time
Leicester City Football Club Leicester, UK
This role will require the successful candidate to develop business and market insights to drive the business forward by providing knowledge to inform high-level business decisions on fan acquisition, engagement, revenue generation and brand value strategies in accordance with the set KPIs and targets of the business. Who we’re looking for  The ideal candidate will have experience of working with varied data management platforms, advanced reporting tools and CDPs, alongside a proven track record of enabling commercial and marketing teams to make better data-driven decisions. Key duties of this role include: - Provide business-critical recommendations through a global insight lens to the Marketing Manager, Head-of Marketing, Commercial Director and senior leadership team for core revenue, and consumer engagement strategies. - Lead the development of the Insights function and drive alignment of Club data for the unique needs and wants of existing and...
22 Jan, 2022
Full time
Leicester City Football Club Leicester, UK
This role will require the successful candidate to develop and use business and market insights to inform and drive performance on fan acquisition, engagement, revenue generation, brand value strategies and campaigns in accordance with the set KPIs and targets of the business. Who we’re looking for  The ideal candidate will be proactive, adaptable and flexible while experienced in working with product owners and other stakeholders to develop and implement paid marketing campaigns alongside the wider marketing team, be able to provide ongoing performance analysis and insights for Club Partners’ rights activations, and have the ability to present clear, data-backed business cases for marketing investment to improve revenue and ROI. Key duties of this role include: - Develop and implement end-to-end paid media campaigns (including PPC, paid social, programmatic, display and more) for the suite of LCFC products, services and content. - Reporting and...
22 Jan, 2022
Full time
Leicester City Football Club Leicester, UK
Based primarily at King Power Stadium, the Hospitality Account Executive will be responsible for managing the accounts of the Executive Box Holders and Seasonal Hospitality Clients, with particular emphasis on the 1884 Club, while simultaneously supporting the Hospitality Operations Manager and the Hospitality Administrator in the organisation of Leicester City's matchday hospitality. Other core elements of the role will be to establish relationships with stakeholders and ensure that all hospitality customers are kept up to date with key information in relation to their matchday experience, while ensuring that a highly proactive and professional approach is adhered to at all times. Who we are looking for The ideal candidate will have a minimum of three years experience working within a customer service environment, with a proven track record of excellence in managing relationships and customer service, and a good understanding of the hospitality industry. They will...