Oxford United

  • Oxford, UK
Oxford United Oxford, UK
21 Sep, 2020
Full time
Reporting to the Facilities Manager the role of Operations Assistant involves but is not limited to the following tasks and responsibilities: Assist in the delivery and be active in the promotion of the facilities at Oxford Sports Park. As a keyholder, open and close the facility when required to do so, ensuring that opening and closing procedures are followed. Report any breaches of security immediately. Assist with bookings and enquiries for all public facilities at Oxford Sports Park. Ensuring daily booking schedules are maintained and changes or cancellations are carried out in a timely manner, updating customers of any complications with their bookings as soon as possible. Assist in the organisation and delivery of one-off bookings and events. Working with customers, ensure that bookings are carried out within agreed time limits. Deal with any customer complaints in a professional manner Ensure facilities are cleaned and maintained to a standard...