Dazn
Mangalore, India
WHAT'S YOUR NEW ROLE ABOUT?
Managing the relationship with a customer is one of the most important aspects of any business. Thus, CRM specialist serves a vital function in any organisation. As a CRM Ops Specialist, your role involves design, implementation, and support of the CRM strategy using the CRM software’s for customer retention & win-back.
We view this as an extremely important and interesting role since our CRMs get to learn a lot about our customers. The behavioral data will enable us to create a tangible marketing plan. As a CRM Ops specialist, your job is to maximize the efficiency of the CRM software, the data inside it, and to improve customer care. With your love for tech & sports, you will get the chance to explore opportunities in various tools & tech stacks to bring ideas to life.
HOW WILL YOU STAND OUT TO US?
Strong knowledge in HTML, SQL, CSS – Bonus if you know other programming languages...